Today I learned that it’s tough to offer exceptional customer service when the customer is swearing at you and then hangs up the phone.
Today I learned that it’s tough to offer exceptional customer service when the customer is swearing at you and then hangs up the phone.
This entry was posted on Tuesday, April 28th, 2009 and is filed under Uncategorized. You can follow any responses to this entry through RSS 2.0. You can leave a response, or trackback from your own site.
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#1 by Boss on April 28th, 2009
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remember who is number one !
#2 by anon on May 15th, 2009
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but what do you do when number one is completely intolerable and you know you wont be able to make them happy or be able to sell them anything anyways?